Clicking on Emails and Logging In But No Video

Graham Harding Asked 6 years ago

Why is it that every time you offer a video for me to watch, I log in and always get offered Premium membership with no sign of the video i have been offered. This is very exasperating. I have been a member for a number of years..............  

Jeff Plumb Answered 6 years ago

Hi Graham,

I'm sorry about the way this is currently working. If you are not logged in to the PingSkills website then for some of the videos it asks you to login. But unfortunately when you login it then sends you to the home page which must currently mentions the premium membership for the free members. I'll see if I can get the website updated so that after logging in it takes you back to the page you came from as then you would be able to watch the video.

In the meantime one thing you can do if you are on your own computer is tick the "remember me" button when you login. That way you will stay logged in so when you click on a link in the email it will take you straight to the video.

Sorry for the current flow of the website and thanks for bringing it to my attention.